At Shinningbabe, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-20 business days from the date that it is placed.
Processing time: 1-7 Business Days
Standard Shipping: 10-20 Business Days
Express Shipping: 5-8 Business Days
A confirmation email will be sent to you once the order is authorized and verified. If you have not received the order confirmation email, please check if the email address you left us is correct or check your spam.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 1-7 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, usually we will indicate it in the variant option.
If items are prepared in 24 hours in your order ,then we can ship it in one day.
Shipment takes approximately 3 to 25 business days to reach destination countries.
Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
If you want to track your order, please click Track Order and enter your tracking number for tracking details.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Usually it takes about 20-30 days to some Countries other than the United States and Canada,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
1. We can cancel the order for you while the order is still in the processing stage. But we cannot cancel the order when the package is already in transit.
2. You may return products within 30 days (from the date you receive the items) for exchange or refund. The original bag and tag should be intact, not be damaged.
For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
Please note the following items cannot be returned or exchanged:Swimsuit, lingerie, bodysuits, swimwear, jewelry, and accessories.
We do not accept returned items that were sent back by you directly without checking with us first.
Please do not make returns directly to the address on the package received. only send to the address that our customer service provided.
Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with Paypal and 7-15 business days with credit card for your refund to appear.
The original shipping fee and insurance are non-refundable.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost. unless a mistake is made by cherrybetty.com